Privacy Policy
Last updated: January 1, 2025
At Costa Vida ("we", "us", or "our"), accessible from https://costavlda.shop/, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains the types of information that is collected and recorded by Costa Vida and how we use it. By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
We collect information that you voluntarily provide to us when you place an order for our Costa Vida Mexican Cookbook, subscribe to our newsletter, or contact us through our website. This information may include:
- Your full name and billing address;
- Email address and phone number;
- Shipping address for physical cookbook orders;
- Payment details processed securely through our third-party payment providers;
- Any messages or feedback you send to our customer support team.
In addition, when you browse our site we may automatically collect certain technical data such as your IP address, browser type, device information, referring pages, and the pages you visit on our website. This data helps us improve the user experience and understand how visitors interact with our content.
How We Use Your Information
The information we collect is used in the following ways:
- To process and fulfill your cookbook orders, including shipping and customer support;
- To send transactional emails such as order confirmations and shipping updates;
- To respond to your questions, requests, or inquiries;
- To send promotional newsletters and offers, only if you have opted in;
- To detect, prevent, and address technical issues or fraudulent activity;
- To comply with legal obligations and enforce our Terms & Conditions.
Cookies and Web Beacons
Like any other website, Costa Vida uses "cookies". These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and other information. You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.
Third-Party Services and Advertising
We may use third-party service providers, including analytics tools and advertising platforms such as Google Ads and Meta, to help us understand our audience and deliver relevant advertisements. These third parties may use cookies, web beacons, or similar technologies to collect information about your activity on our site and other sites. You can learn more about how Google uses your data and opt out of personalized advertising through your Google Ads Settings. We do not sell your personal information to third parties.
Data Retention and Security
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements. We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing and to request data portability. To exercise any of these rights, please contact us using the details below.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal identifiable information from children. If you believe that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us by email at [email protected] or through the contact form on our website.